Do I need to create a profile in order to contact people?
Yes. You cannot send people messages or "smiles" without having an approved profile.
How do I delete my profile?
Login, click on "my profile" then click "Delete my Profile". All your information will be removed from our system and you will no longer be able to login to your account. Please note that if your profile is indexed in google - this can take 2-3 months before it is removed from the google cache.
How do I upgrade to be a Premium Member
You login to your profile. Then click "upgrade membership" on the member menu.
How do I use my Premium membership to send messages?
When you find a profile that you wish to contact - simply click on the "Send Message" icon. A message window will then display where you may type a message to that user. When you send your message, the user will be notified by email that he/she has a new message waiting in their personal In-Box on our site.
How do I use Snailmail Credits
You can use Snailmail credits to get postal addresses of other members directly (without asking them). Not every profile has a registered postal address, so you must search for those profiles that actually have this information stored. The best way to search is in the advanced search form - Here you will find a checkbox that will display only those profiles with registered postal addresses. You can see if an address is registered because when viewing a profile it will say "Get Postal Address" instead of "Postal Address not Registered". When you click on the "Get Postal Address" the postal address will be added to your snailmail list.
How long does it take for my account to be updated to premium membership after I upgrade?
Your account will be updated immediately upon verification of your payment details. This is usually immediately. But can take upto 24 hours depending on the information you provide.
How to cancel my subscription Payment?
You can cancel your subscription payment at anytime. Just login to your Paypal account and click on the cancel subscription link.
If I am interested in Snail Mail - How can I get a contacts Postal Address?
there are 2 ways to get a postal address on Global Penfriends. If the person you are interested in contacting has registered their postal address (snailmail) in their profile, you can click the "Get Postal Address" link from their profile. This requires Snailmail Contact credits. The second way is Once you have made contact with a user on our site, you can ask for their postal contact details. You can see which members are interested in snailmail by looking at the "correspond As" field on their profile. You can also use the advanced search form to search for only snailmail pals.
Is it free to reply to messages?
Yes
What does this service cost?
This depends on the user. We offer many services which are entirely free, including registering a profile, replying to messages and sending virtual smiles. We also offer a premium membership where you can make unlimited contacts on our database - prices for this service are detailed once you have completed a profile.
What is the "Tell a Friend" button for?
The "Tell a Friend" button can be used to let your friends know about an interesting profile on our site. When you click this button, your friend will be sent a link to the profile you have selected from our site.
What is the Send a Smile button for?
The send a smile button is for people without contact credits. If you do not have contact credits or a premium membership (and you cannot afford to purchase them).. We suggest that you send the user you are interested in contacting a "virtual smile". This user will be sent an email telling them that you are interested in contacting them. That user can then decide if he/she will send you a message.
Yes. You cannot send people messages or "smiles" without having an approved profile.
How do I delete my profile?
Login, click on "my profile" then click "Delete my Profile". All your information will be removed from our system and you will no longer be able to login to your account. Please note that if your profile is indexed in google - this can take 2-3 months before it is removed from the google cache.
How do I upgrade to be a Premium Member
You login to your profile. Then click "upgrade membership" on the member menu.
How do I use my Premium membership to send messages?
When you find a profile that you wish to contact - simply click on the "Send Message" icon. A message window will then display where you may type a message to that user. When you send your message, the user will be notified by email that he/she has a new message waiting in their personal In-Box on our site.
How do I use Snailmail Credits
You can use Snailmail credits to get postal addresses of other members directly (without asking them). Not every profile has a registered postal address, so you must search for those profiles that actually have this information stored. The best way to search is in the advanced search form - Here you will find a checkbox that will display only those profiles with registered postal addresses. You can see if an address is registered because when viewing a profile it will say "Get Postal Address" instead of "Postal Address not Registered". When you click on the "Get Postal Address" the postal address will be added to your snailmail list.
How long does it take for my account to be updated to premium membership after I upgrade?
Your account will be updated immediately upon verification of your payment details. This is usually immediately. But can take upto 24 hours depending on the information you provide.
How to cancel my subscription Payment?
You can cancel your subscription payment at anytime. Just login to your Paypal account and click on the cancel subscription link.
If I am interested in Snail Mail - How can I get a contacts Postal Address?
there are 2 ways to get a postal address on Global Penfriends. If the person you are interested in contacting has registered their postal address (snailmail) in their profile, you can click the "Get Postal Address" link from their profile. This requires Snailmail Contact credits. The second way is Once you have made contact with a user on our site, you can ask for their postal contact details. You can see which members are interested in snailmail by looking at the "correspond As" field on their profile. You can also use the advanced search form to search for only snailmail pals.
Is it free to reply to messages?
Yes
What does this service cost?
This depends on the user. We offer many services which are entirely free, including registering a profile, replying to messages and sending virtual smiles. We also offer a premium membership where you can make unlimited contacts on our database - prices for this service are detailed once you have completed a profile.
What is the "Tell a Friend" button for?
The "Tell a Friend" button can be used to let your friends know about an interesting profile on our site. When you click this button, your friend will be sent a link to the profile you have selected from our site.
What is the Send a Smile button for?
The send a smile button is for people without contact credits. If you do not have contact credits or a premium membership (and you cannot afford to purchase them).. We suggest that you send the user you are interested in contacting a "virtual smile". This user will be sent an email telling them that you are interested in contacting them. That user can then decide if he/she will send you a message.